{"id":11602,"date":"2024-03-14T16:40:31","date_gmt":"2024-03-14T16:40:31","guid":{"rendered":"https:\/\/www-pre.saludyrespira.es\/serveis\/atencio-a-lusuari-a\/"},"modified":"2026-07-19T13:42:05","modified_gmt":"2026-07-19T13:42:05","slug":"atencio-usuari","status":"publish","type":"page","link":"https:\/\/www.pneumosfera.com\/ca\/serveis\/atencio-usuari\/","title":{"rendered":"Atenci\u00f3 a usuaris\/\u00e0ries"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:280px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-block-cover__image-background wp-image-21035 size-large\" alt=\"\" src=\"https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/servicio-atencion-usuarios-1024x683.webp\" style=\"object-position:50% 70%\" data-object-fit=\"cover\" data-object-position=\"50% 70%\" srcset=\"https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/servicio-atencion-usuarios-1024x683.webp 1024w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/servicio-atencion-usuarios-300x200.webp 300w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/servicio-atencion-usuarios-768x512.webp 768w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/servicio-atencion-usuarios-1536x1024.webp 1536w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/servicio-atencion-usuarios-2048x1365.webp 2048w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/servicio-atencion-usuarios-600x400.webp 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-light-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h1 class=\"has-link-color alignwide wp-elements-1 wp-block-post-title has-text-color has-dark-blue-color has-x-large-font-size\">Atenci\u00f3 a usuaris\/\u00e0ries<\/h1><\/div><\/div>\n<\/div><\/div>\n<nav class=\"alignwide woocommerce-breadcrumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/www.pneumosfera.com\/ca\/\">Inici<\/a><\/nav>\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Els i les pacients necessiten atenci\u00f3 continuada. Per aix\u00f2, <strong>Pneumosfera<\/strong> posa a la seva disposici\u00f3 diverses vies de contacte per a la resoluci\u00f3 de dubtes durant el tractament.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Per a una <strong>assist\u00e8ncia personalitzada<\/strong>, l&#8217;empresa compta amb dues l\u00ednies telef\u00f2niques operatives les 24 hores del dia, tots els dies de l&#8217;any sense descans: 900 80 80 89 i 900 83 11 10.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A m\u00e9s, qualsevol pot realitzar consultes o plantejar dubtes a trav\u00e9s del <strong><a href=\"#contact-form\">formulari de contacte<\/a><\/strong> d\u2019aquesta mateixa p\u00e0gina web o b\u00e9 poden sol\u00b7licitar cita pr\u00e8via en un <strong>Punts d\u2019Atenci\u00f3 a Usuaris\/\u00e0ries (PAU)<\/strong> per a una consulta presencial m\u00e9s directa.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"800\" src=\"https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/atencion-usuarios-usuarias.webp\" alt=\"\" class=\"wp-image-20947\" style=\"width:424px;height:auto\" srcset=\"https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/atencion-usuarios-usuarias.webp 1000w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/atencion-usuarios-usuarias-300x240.webp 300w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/atencion-usuarios-usuarias-768x614.webp 768w, https:\/\/www.pneumosfera.com\/wp-content\/uploads\/2026\/07\/atencion-usuarios-usuarias-600x480.webp 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">En concret, l\u2019empresa compta amb centres assistencials repartits entre <strong>Castella i Lle\u00f3 i Catalunya<\/strong>:<\/p>\n<\/div><\/div>\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group alignwide pau\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\"><strong>PAU \u00c0VILA<\/strong><br\/>Av. Patrimonio de la Humanidad, 8 Local 4 bajo 05004 \u00c1vila <br\/><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-3 wp-block-paragraph\"><strong>PAU BARCELONA<\/strong><br\/>c\/ Gran Via de les Corts<br\/>Catalanes, 1120<br\/>08020 Barcelona<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\"><strong>PAU BARCO DE \u00c1VILA<\/strong><br\/>c\/ Almanzor, 1 (acc\u00e9s per Av. Francisco Mateos Rodr\u00edguez, 8)<br\/>05600 El Barco de \u00c1vila (\u00c0vila) <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\"><strong>PAU LAGUNA DE DUERO<\/strong><br\/>c\/ Jorge Vidal, 5<br\/>47140 Laguna de Duero \u2028(Valladolid) <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-6 wp-block-paragraph\"><strong>PAU MEDINA DEL CAMPO<\/strong><br\/>c\/ Claudio Moyano, 12<br\/>47400 Medina del Campo<br\/>(Valladolid)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-7 wp-block-paragraph\"><strong>PAU MEDINA DE RIOSECO<\/strong><br\/>c\/ Carnicer\u00edas, 3<br\/>47800 Medina de Rioseco (Valladolid)<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-8 wp-block-paragraph\"><strong>PAU PADILLA<\/strong><br\/>c\/ Padilla, 16<br\/>47003 Valladolid <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-9 wp-block-paragraph\"><strong>PAU ZANFONA<\/strong><br\/>c\/ de la Zanfona, 10<br\/>47012 Valladolid <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><\/div><\/div>\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">En aquests centres, el personal sanitari de l&#8217;empresa cerca sempre l&#8217;<strong>excel\u00b7l\u00e8ncia en el servei<\/strong> al client i at\u00e9n pacients per donar-los suport amb el seu equip i\/o en el desenvolupament del tractament.<\/p>\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group alignfull has-background\" style=\"background-color:#ecebeb\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:3rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Preguntes freq\u00fcents<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Com puc contactar amb Pneumosfera?<\/summary>\n<p class=\"wp-block-paragraph\">Pots trucar al tel\u00e8fon 900 80 80 89, disponible les 24 hores els 365 dies, per parlar amb els nostres agents especialitzats i resoldre els teus dubtes. Tamb\u00e9 pots emplenar el nostre <strong><a href=\"#contact-form\" data-type=\"internal\" data-id=\"#contact-form\">formulari de contacte<\/a><\/strong> i respondrem el m\u00e9s aviat possible. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si prefereixes una consulta presencial, pots trucar-nos per demanar cita en algun dels Punts d\u2019Atenci\u00f3 a Usuaris\/\u00e0ries (PAU) de qu\u00e8 disposem.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>En quina comunitat aut\u00f2noma puc demanar cita pr\u00e8via?<\/summary>\n<p class=\"wp-block-paragraph\">Pneumosfera disposa de Punts d\u2019Atenci\u00f3 a Usuaris\/\u00e0ries a Castella i Lle\u00f3 (\u00c0vila i Valladolid) i a Catalunya (Barcelona). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pots consultar les adreces exactes al llistat disponible m\u00e9s amunt, en aquesta mateixa p\u00e0gina.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Com puc demanar cita pr\u00e8via?<\/summary>\n<p class=\"wp-block-paragraph\">Pots trucar al tel\u00e8fon 900 80 80 89, disponible les 24 hores els 365 dies, per concertar una cita pr\u00e8via en algun dels nostres Punts d\u2019Atenci\u00f3 a Usuaris\/\u00e0ries.<\/p>\n<\/details>\n\n\n\n<div style=\"height:6rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background\" id=\"contact-form\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-large-font-size\">Formulari de contacte<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-medium-font-size\">Ens posarem en contacte amb tu en menys de 48 hores<\/h3>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13695-o1\" lang=\"ca\" dir=\"ltr\" data-wpcf7-id=\"13695\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ca\/wp-json\/wp\/v2\/pages\/11602#wpcf7-f13695-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulari de contacte\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13695\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ca\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13695-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"half-columns\">\n <label>  Nom i cognoms*\n  <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n <\/label>\n <label>Adre\u00e7a electr\u00f2nica*\n  <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n <\/label>\n <label>Tel\u00e8fon*\n  <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone-number\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"your-phone-number\" \/><\/span>\n <\/label>\n <label> Localitat\/Ciutat*\n  <span class=\"wpcf7-form-control-wrap\" data-name=\"your-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-city\" \/><\/span>\n <\/label>\n<\/div>\n<label>Observacions*\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-privacy-policy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-privacy-policy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">He llegit i accepto les <a href=\"\/condiciones-compra\/\">condicions legals de compra<\/a> i la <a href=\"\/politica-privacidad\/\">pol\u00edtica de privacitat<\/a><\/span><\/label><\/span><\/span><\/span>\n<p style=\"font-size:.9rem\"><span style=\"font-size:1rem;font-weight:bold\">Informaci\u00f3 b\u00e0sica sobre protecci\u00f3 de dades<\/span><br\/><b>Responsable del tractament:<\/b> OXIGEN salud.<br\/><b>Finalitat:<\/b> atendre i gestionar la teva sol\u00b7licitud.<br\/><b>Drets:<\/b> per exercir els teus drets pots consultar la nostra <a href=\"\/politica-privacidad\/\">pol\u00edtica de privacitat<\/a>.<\/p>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:4rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Els i les pacients necessiten atenci\u00f3 continuada. Per aix\u00f2, Pneumosfera posa a la seva disposici\u00f3 diverses vies de contacte per a la resoluci\u00f3 de dubtes durant el tractament. Per a una assist\u00e8ncia personalitzada, l&#8217;empresa compta amb dues l\u00ednies telef\u00f2niques operatives les 24 hores del dia, tots els dies de l&#8217;any sense descans: 900 80 80 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":11524,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-11602","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/pages\/11602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/comments?post=11602"}],"version-history":[{"count":25,"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/pages\/11602\/revisions"}],"predecessor-version":[{"id":21042,"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/pages\/11602\/revisions\/21042"}],"up":[{"embeddable":true,"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/pages\/11524"}],"wp:attachment":[{"href":"https:\/\/www.pneumosfera.com\/ca\/wp-json\/wp\/v2\/media?parent=11602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}