Service and support
Pneumosfera has its own workshops for the repair of electromedical equipment, both sold by Pneumosfera and by third parties.
It has highly qualified personnel, with the appropriate training from each manufacturer, to solve any breakdown, problem, etc. with the equipment or material. Likewise, Pneumosfera has advanced equipment and the latest technology to carry out all kinds of interventions on any device, whether corrective or preventive.
Manufacturers’ warranties are repaired and processed directly, so that the repair time is agile. Pneumosfera also has agreements as an Official Technical Service to carry out external repairs in the manufacturer’s own repair shops.
While the equipment is being repaired, the patient is fitted with replacement equipment, so that there are no interruptions in treatment and ensure its continuity.
The Technical Assistance Service (SAT) of Pneumosfera is characterized by:
24/7 telephone support
Guaranteed repairs
Home check-ups
Official calibrations and certifications
Sterilization and disinfection of equipment
Maintenance Contracts and Service Level Agreements
FAQ
What if I have questions about how a computer works?
You can call 900 80 80 89, available 24 hours a day, 365 days a year. Our staff has the appropriate training to answer any question.
What happens if a piece of equipment breaks down?
You must call us on 900 80 80 89 to arrange the delivery of the equipment as quickly as possible. You can take the equipment to one of our facilities or schedule the collection at your home.
We will give you other equipment so that you do not lose the continuity of your treatment for the duration of the repair.