Electromedical Equipment Rental
Pneumosfera offers a rental service for electromedical equipment and rental with an option to buy. These alternatives to purchase allow CPAP equipment to be available or autoCPAP (APAP) and oxygen concentrators on a rental basis for a certain period of time at home. Pneumosfera is in charge of carrying out the corresponding maintenance while the agreement is in force.
Portable oxygen concentrators and mobile oxygen concentrators are equipment for the treatment of chronic respiratory diseases such as COPD or pulmonary cystic fibrosis. They are also used for oxygen therapy in patients with pneumonia or lung conditions of temporary duration. On the other hand, a CPAP or autoCPAP is used to treat sleep apnea, a disease that can be reversible after treatment.
Rent-to-own is intended for patients who require chronic oxygen concentrator or CPAP/APAP treatment and who want to test the equipment before purchasing it. In this way, the patient can test it at home and check its adaptation to the treatment. After the trial period, the patient decides whether to keep the equipment or return it.
Interested in renting an oxygen concentrator or a CPAP or autoCPAP (APAP)? If you have any doubts, ask us and we will advise you to complete the process.
FAQ
Who is equipment rental for?
People who suffer from a specific respiratory pathology and for whom their doctor has prescribed treatment with an oxygen concentrator or with CPAP/AutoCPAP, and who want to rent the equipment to test before proceeding to purchase the equipment.
What requirements must be met to be able to rent a device?
You must provide a medical authorization for the treatment that complies with the following:
- That it is specific to the treatment, with express mention.
- That includes the treatment schedule: type of concentrator, CPAP/AutoCPAP pressure, type of mask, need for thermal humidifier, etc.
- That it is written in Spanish, preferably, and is legible.
- That it is recent (it cannot exceed 6 months old).
How long does it take to resolve the rental application?
Depending on the area you are in, the process from when information is requested until you have the equipment at home can vary from 24 to 72 hours.
What is the process of receiving and installing the equipment like?
If the request is within our usual service area, you can go to one of our Customer Service Points (CSP), or you can request home delivery and have our specialised technical staff travel to carry out the installation and explain how the equipment works.
In the event that you are not located in one of our usual areas of operation, we can schedule the shipment of the equipment through an external transport company and, subsequently, you will receive instructions from our specialized agents on how to proceed with the installation.
Pneumosfera offers advice by telephone or video call to any user, regardless of where they are, to facilitate the installation of the equipment.
What happens if after renting the equipment I want to buy it?
If you want to buy the equipment, you must contact Pneumosfera before the first month expires to formalize the acquisition of the device. The rental fee already paid will be deducted from the final price of the equipment.
What happens if after renting the equipment I want to return it?
The minimum rental time is one month. After this time, if you want to return the equipment, you must contact us to schedule its collection. Once the equipment is delivered, the billing process will be halted and the service will be terminated.
Please note that there are costs to return equipment for rent. You must pay the amount of the installation and the mask and accessories for individual use delivered, which cannot be returned.
If you finally decide to keep the equipment, the rental fee already paid will be deducted and you will only pay the price of the equipment and the mask and/or accessories you purchase.
What if I have questions about how the equipment works?
You can call 900 80 80 89, available 24 hours a day, 365 days a year, to speak to our specialised agents and answer your questions.
What happens if the equipment breaks down during the rental?
We will pick up the equipment as quickly as possible and give you another one so that you do not lose the continuity of your treatment at any time.
What is the process of returning the equipment like?
If, after renting the equipment, you do not want to continue with it and want to return it, you have these options:
- If you are not located in one of our usual areas of operation, we can schedule the collection of the equipment through an external transport company. In this case, you will have to bear the shipping costs.
- Go to the nearest Customer Service Point and return the equipment to us in person.
- Let us know so that a person from our team can pick up the equipment at your home.